Privacy policy

  • Morellis Cappuccino Bars (Basildon) Ltd T/A ‘Muscovado’ is the controller of any data.


  • This website does not collect or store any of your personal information via cookies or analytics data.


  • We are committed to using any personal information you provide fairly and clearly in accordance with data protection law, including General Data Protection Regulation.


  • Here at Muscovado we respect your data and take your privacy seriously.


  • We will only use your personal information to provide products and services you have requested from us.


  • The only information you may choose to provide us with is your contact name, email, telephone number and address.


  • You have the right to ask for your information to be corrected or erased at any time.


  • We will not share or pass on your contact details to any other third parties.


  • Your information will not be used for direct marketing purposes.


The only time we may collect this information from you is via the following forms:


Platter form

By filling and submitting this form you are consenting to Muscovado using your details for the duration of the order process and up to a week after. Your details will be deleted after this time.


Platter payment details are securely processed either in-store or over the telephone. We use third party payment processors that are the controllers of your debit or credit card information. Our contracts with third parties that receive/process your credit or debit card information require them and ourselves to keep it secure and confidential at all times in compliance with PCI DSS.


Application form

By filling and submitting this form you are consenting to Muscovado keeping your details on file for the duration of the application and up to 12 months thereafter. Your details will be kept securely and disposed of securely after the allotted time frame. If you wish to access your data within the 12 months please contact us via our general enquiries address. We will not share your data with any third parties.


General enquiries

By emailing us you are consenting to Muscovado answering any queries you may have and retaining your contact information for the duration of the query. Your details will then be deleted one month after the query has been resolved.


Please do not hesitate to contact us if you have any questions about our privacy policy or any information that we may hold.


Morellis Cappuccino Bars (Basildon) Ltd t/as 'Muscovado'

Registered in England & Wales. Company number: 5621040


Registered Office: Finance House, 20-21 Aviation Way,

Southend-on-Sea, Essex, SS2 6UN